Skip to main content
← Back to Documentation

Subscriptions

Compare PRO and BUSINESS tiers, features, and upgrading your account

Last updated Jan 25, 2025 • 12 min read

Pricing Overview

PayHeld offers three subscription tiers designed to grow with your business. Start with FREE and upgrade as your transaction volume increases to unlock better rates, instant payouts, and advanced features.

FREE

Perfect for getting started

$0/month
5% fees on all transactions
10 payment links/month
Payment protection
Basic analytics
Standard support
Get Started Free
MOST POPULAR

PRO

Unlock lower fees & instant payouts

$29/month

or $290/year (save $58)

0% fees on first $2K/mo, then 2.3%
Unlimited instant payouts
100 payment links/month
HD video calls & screen sharing
PRO badge + search boost
Upgrade to PRO

BUSINESS

Scale with unlimited capacity

$99/month

or $990/year (save $198)

0% fees on first $10K/mo, then 1.4%
Unlimited instant payouts
Unlimited payment links
API access & webhooks
Upgrade to Business

Fee Structure Explained

PayHeld's fee structure is designed to reward higher transaction volumes. The more you process, the less you pay in fees.

FREE Tier

5% flat fee on all transactions

No free volume limit

Example: $10,000/mo = $500 in fees

PRO Tier

0% on first $2,000/mo

2.3% after $2K

Example: $10,000/mo = $184 in fees + $29 = $213 totalSave $287/month!

BUSINESS Tier

0% on first $10,000/mo

1.4% after $10K

Example: $50,000/mo = $560 in fees + $99 = $659 totalSave $1,841/month vs FREE!

How Free Volume Works

Free volume resets on the 1st of each month. For example, with PRO tier, your first $2,000 in transactions each month have 0% fees. After you exceed $2,000, the 2.3% fee applies only to the amount above $2,000. If you process $7,000 in one month, you pay 2.3% on $5,000 = $115 in fees.

Feature Comparison

FeatureFREEPROBUSINESS
Fees & Payments
Transaction fees5%0% on $2K, 2.3% after0% on $10K, 1.4% after
Instant payoutsUnlimitedUnlimited
Payment release time24-48 hoursInstant (all)Instant (all)
Payment Links & Projects
Payment links per month10100Unlimited
Payment splitsUp to 5 recipientsUnlimited
Milestone payments
Support & Mediation
Support levelStandardPriority (24h)Premium (1h)
Mediation requests/month1515
Storage & Files
Storage quota1 GB10 GB100 GB
Max file size25 MB50 MB100 MB
Files per project502001,000
Communication & Collaboration
HD video calls
Screen sharing & recording
Real-time translation100+ languagesContext-aware
Advanced Features
API access
Custom branding
Profile badgePRO badgeBusiness badge

Instant Payouts

One of the biggest benefits of upgrading is instant payment release. FREE tier users must wait 24-48 hours for admin review before payments are released from payment protection.

FREE

24-48 hour review

All payment releases require admin review for security. Typical processing time is 24-48 hours after client approval.

PRO

Unlimited instant

Get paid immediately for all projects. No waiting for admin approval. 2.5% + $1.50 fee per instant payout.

BUSINESS

Unlimited instant

Get paid immediately for all projects, regardless of amount. No approval delays, ever. 1.5% + $1.50 fee per instant payout.

ROI Calculator

See how much you can save by upgrading. Enter your estimated monthly transaction volume:

$
FREE Tier
$500.00
$500.00 in fees
PRO Tier
$213.00
$184.00 in fees + $29 subscription
Save $287.00/month
BUSINESS Tier
$99.00
$0.00 in fees + $99 subscription
Save $401.00/month

Recommendation: PRO tier is perfect for your volume. You'll save on fees and get unlimited instant payouts.

How to Upgrade

Upgrading is simple and takes less than 2 minutes. Your new benefits take effect immediately.

1

Go to Settings → Subscription

Navigate to your account settings and select the Subscription tab

2

Choose your plan

Select PRO or BUSINESS and choose monthly or yearly billing (save 17% with annual)

3

Enter payment details

Add your credit card securely through Stripe (we never store your card details)

4

Instant activation

Your upgrade is processed immediately. New fee rates and features activate right away.

Prorated Billing

When you upgrade mid-month, you'll only pay for the remaining days until your next billing cycle. We calculate the exact prorated amount automatically.

Cancel Anytime

No long-term contracts. Cancel or downgrade at any time. You'll retain access until the end of your current billing period.

Team Features (BUSINESS)

BUSINESS tier is designed for agencies, teams, and high-volume freelancers who need collaboration tools and advanced features.

Custom Branding

Customize your payment links and invoices with your own branding and logo.

  • • Custom logo on payment links
  • • Branded emails and invoices
  • • Professional appearance

API & Webhooks

Full REST API access with webhooks for custom integrations and automation.

  • • Create payment links programmatically
  • • Webhook notifications
  • • Custom workflow automation

Premium Support

Priority support with 1-hour response time and direct assistance.

  • • 99.9% uptime SLA
  • • Direct phone support
  • • Custom integration assistance

Frequently Asked Questions

Ready to Upgrade?

Start saving on fees and unlock instant payouts, HD video calls, and advanced features today.

Subscriptions | PayHeld Documentation